PRIVACY POLICY
Privacy Policy
This page explains how BodyFix may collect, use, protect, and manage information connected to website visits, booking, forms, communication, payment, and client care.
INFORMATION
What BodyFix May Collect
BodyFix collects only what is reasonably needed to operate the clinic, communicate, and provide professional service.
Contact information
Name, email, phone number, appointment details, communication preferences, and messages sent to BodyFix.
Booking and payment information
Appointment history, service selections, purchase records, payment status, and payment method records handled through the booking/payment processor.
Intake and health information
Health history, goals, symptoms, injuries, surgeries, medications, allergies, sensitivities, consent, policy acknowledgments, and information needed to provide professional care.
Website information
Basic analytics, cookies, browser/device information, pages visited, forms submitted, and other information used to understand website performance and client interest.
USE
How Information May Be Used
Information should support client care and responsible business operations.
Care and communication
To schedule appointments, provide services, respond to questions, prepare for sessions, document care, and manage client relationships.
Business operations
To process payments, maintain records, manage policies, handle disputes, prevent fraud, improve services, and support clinic operations.
Marketing and education
To share BodyFix updates, educational content, offers, or follow-up communication when appropriate and permitted. Clients may request not to receive marketing messages.
Legal or safety needs
To comply with legal, regulatory, insurance, safety, recordkeeping, or professional obligations when required.
PROTECTION
Storage, Processors, and Access
BodyFix uses a practical hybrid record system while building toward a scalable clinic model.
Payment security
BodyFix uses payment processors and booking systems for card-on-file and payment handling. BodyFix does not manually collect or store raw credit card numbers.
Third-party systems
Booking, forms, email, text messaging, analytics, payment, website hosting, and business tools may be provided by third-party platforms with their own privacy and security practices.
Paper and digital records
BodyFix may use online intake and paper-first clinic documentation, including signed forms, SOAP notes, body maps, client folders, and agreements.
Access and corrections
Clients may contact BodyFix to ask about their information, request corrections, or update communication details, subject to recordkeeping and business requirements.
Privacy questions?
For privacy, records, or communication questions, contact BodyFix by email.